Privacy Policy
Table of Contents
Introduction
This Privacy Policy describes the policies of Audley Mills Ltd., 55-57 Eastwood Road, Rayleigh, Essex SS6 7JF, United Kingdom of Great Britain and Northern Ireland, email: support@narradigitalmarketing.com, phone: 01268 776 479, on the collection, use and disclosure of your information that we collect when you use our website (https://audleymillspharmacy.co.uk) (the “Service”).
By accessing or using the Service, you consent to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent, please do not access or use the Service.
We may modify this Privacy Policy at any time without prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will become effective 180 days after it is posted on the Service, and your continued use of the Service after this period will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.
Information We Collect
We will collect and process the following personal information about you:
- Name
- Mobile number
- Date of Birth
- Address
- Payment Information
How We Collect Your Information
We collect or receive information about you in the following ways:
- When a user fills in forms or submits personal information on the website
- When you interact with the website
- From publicly available sources
How We Use Your Information
We may use the information that we collect about you for the following purposes:
- Marketing and promotional communications
- Creating and managing user accounts
- Testimonials
- Customer feedback collection
- Enforcing our Terms and Conditions
- Processing payments
- Customer support
- Targeted advertising
- Managing customer orders
- Website protection and security
- Dispute resolution
- Managing user accounts
If we wish to use your information for any other purpose, we will ask for your consent and will only use your information for the purpose(s) for which consent was granted unless we are required to do otherwise by law.
How We Share Your Information
We will not transfer your personal information to any third party without your consent, except in limited circumstances such as:
- Advertising services
- Marketing agencies
- Analytics providers
- Payment recovery services
We require these third parties to use the personal information only for the purpose for which it was transferred and not to retain it longer than necessary.
We may also disclose your personal information in order to:
- Comply with applicable laws, regulations, or legal processes
- Enforce our agreements, including this Privacy Policy
- Respond to claims that your use of the Service violates third-party rights
If our business is merged or acquired by another company, your information may be transferred to the new owner as part of the business assets.
Retention of Your Information
We will retain your personal information for 90 days to 2 years after user accounts remain idle or for as long as required to fulfil the purposes for which it was collected.
Certain information may be retained longer where required by law, for regulatory compliance, record keeping, fraud prevention, or enforcement of legal rights.
Anonymous or aggregated information that does not identify individuals may be retained indefinitely.
Your Rights
Depending on applicable law, you may have the right to:
- Access your personal data
- Correct or update inaccurate data
- Request deletion of your personal data
- Receive a copy of your personal data
- Restrict or object to the processing of your data
- Request data portability
- Withdraw previously given consent
- Lodge a complaint with a relevant authority
To exercise any of these rights, you may contact us at support@narradigitalmarketing.com. We will respond to your request in accordance with applicable law.
You may opt out of direct marketing communications by contacting us at the same email address.
Please note that if you do not allow us to collect or process required personal information, or withdraw consent for necessary processing, you may not be able to access certain services.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve user experience and analyse website usage.
For more details on how cookies are used and how you can manage your preferences, please refer to our Cookie Policy.
Security
The security of your information is important to us. We use reasonable technical and organisational security measures to prevent loss, misuse, or unauthorised alteration of your information.
However, due to the inherent risks of online transmission, we cannot guarantee absolute security and any information transmitted to us is done at your own risk.
Third‑Party Links
Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not apply to those third‑party websites.
We recommend reviewing the privacy policies of any external websites you visit. We are not responsible for the content or privacy practices of third‑party sites.
Grievance / Data Protection Officer
If you have any questions or concerns about how your information is processed, you may contact our grievance officer:
Audley Mills Ltd.
55-57 Eastwood Road
Rayleigh, Essex SS6 7JF
United Kingdom
Email: support@narradigitalmarketing.com
We will address your concerns in accordance with applicable data protection laws.